Aura helps colleges respond to incidents and wellbeing concerns-faster, safer, and with clear oversight.
Student reporting + role-based dashboards + AI-assisted triage + private handling for sensitive cases.
Trust signals
- Role-based access for staff and administrators
- PII-aware AI workflows for safer processing
- Audit logs for sensitive identity access
What Aura is
Aura is a campus support and reporting system that helps students submit concerns and helps staff review, route, and respond with consistency. It supports both public, aggregated issue reporting and private workflows for sensitive cases.
- Incident reporting (optionally with images/video)
- Dashboards to track status and staff actions
- Public bulletin for recurring issues (aggregated, not personal)
- Private shadow workflow for sensitive reports naming individuals
- Wellbeing reporting with counselor-ready summaries
Features
A secure form for students to report incidents, optionally with attachments.
Learn moreHelps categorize and summarize reports so staff can respond faster (always staff-reviewed).
Learn moreStudents track submissions; staff manage assignments; admins oversee outcomes.
Learn moreSimilar grievances are clustered into core issues for campus-wide visibility without exposing individuals.
Learn moreSensitive reports route into an admin-only docket with guided follow-up Q&A to collect consistent details.
Learn moreProduces neutral, structured reports for staff review, with audited identity access.
Learn moreHow it works
- Students submit an incident, grievance, or wellbeing concern.
- Aura routes appropriately (public aggregation vs private handling) and extracts key details.
- Staff review in dashboards with assignment, notes, and status updates.
- The college responds with consistent follow-up and optional public updates for promoted issues.
Roles & permissions
- Submit reports and track their status.
- Review assigned reports, add notes, and update status.
- Document actions taken for oversight.
- Configure assignments and oversee workflows.
- Manage sensitive shadow cases and publish institutional responses where applicable.
Access is role-based; sensitive workflows are restricted to authorized admins.
Privacy & safety
Aura is built to reduce exposure of personal details while still helping staff coordinate consistent responses.
- PII-aware handling: personal identifiers are treated carefully in AI processing.
- Shadow workflow: sensitive reports can be handled privately in an admin-only space.
- Audit trails: identity reveal actions in wellbeing workflows are logged.
- Data minimization: public-facing aggregation focuses on issues, not individuals.
FAQ
What kinds of concerns can students submit?
Students can submit incidents, grievances, and wellbeing concerns. The system routes reports into the appropriate workflow.
What is the difference between the public bulletin and shadow workflow?
The public bulletin aggregates issues for campus visibility. The shadow workflow is used for sensitive reports involving personal identifiers or severe keywords.
Who can see student submissions?
Access is role-based. Students can view their own submissions; staff and admins can view only what their role is authorized to review.
How does the AI help?
AI assists staff with categorization and summarization to improve response speed and consistency. Human reviewers make the final decisions.
What does the college need to operate Aura?
Authorized staff roles and basic configuration of assignments and workflows. No student reporting requires additional effort beyond submitting the form.
Can the workflow be customized?
Yes-Aura's routing and review workflows can be adapted to match a college's policies and operational needs.
Want to pilot Aura on your campus?
Request a demo to see how Aura supports student reporting and helps staff coordinate consistent responses.